Diverging from the traditional call center, ABC BPO Ltd.’s vision is to offer value-added services, generating additional revenue while allowing its clients to focus on their core sales and aftersales functions. The company specializes in customer service and quality assurance and manages outsourced tasks including sales generating activities, renewals and hotline.

Since April 2024, the team comprising exclusively of women, plays a crucial role in achieving its objectives through their strong engagement, teamwork and commitment to learning and development. Under the leadership of CX Manager, Anna How, the team strives to foster a positive workplace culture and operational excellence.